44tk Privacy Policy

1. Introduction

44tk is an online betting and gaming platform serving adult players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We offer live cricket betting on BPL, IPL, T20 World Cup, and international fixtures, alongside a full suite of slot games, live casino tables, and crash game titles.

In the course of providing these services, 44tk necessarily collects and processes certain personal data relating to our users. We take this responsibility seriously. Our approach to data handling is built on four principles: transparency (we tell you exactly what we collect and why), necessity (we collect only what is genuinely needed), security (we protect data using industry-standard technical controls), and respect (we honour your rights as a data subject promptly and without friction).

This Privacy Policy applies to all personal data processed by 44tk in connection with the platform, including data collected via the website, via our customer support channels, and via third-party payment processors acting on our behalf. It should be read alongside the 44tk Terms and Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and 44tk.

2. Data Controller

For the purposes of applicable data protection law, 44tk is the data controller in respect of the personal data collected through the 44tk platform. This means that 44tk determines the purposes for which personal data is collected and the means by which it is processed.

Where 44tk engages third-party service providers to process data on its behalf — such as KYC verification providers or payment processors including bKash, Nagad, Rocket, and Upay — those providers act as data processors under formal data processing agreements that require them to handle your data only as instructed by 44tk and to maintain appropriate security standards.

If you have any questions about how 44tk processes your personal data, or if you wish to exercise any of your data rights, please contact the 44tk Data Support team at [email protected]. Contact details are provided as plain text — this address is not a clickable link.

3. Data We Collect

The categories of personal data collected by 44tk in the normal course of providing its services are set out in the table below, together with the primary purpose for which each category is collected.

3.1 Special Category Data

44tk does not intentionally collect special category personal data (such as health data, religious beliefs, or political opinions) from users. If you voluntarily disclose such information during a support interaction — for example, if you mention a health condition when requesting a responsible gaming accommodation — we will treat that information with the highest degree of confidentiality and will not use it for any purpose beyond addressing your specific support request.

4. How We Collect Data

44tk collects personal data through the following primary channels:

• Direct registration: When you create a 44tk account, you provide identity and contact data directly via the registration form.
• KYC submission: When you complete identity verification ahead of your first withdrawal, you submit identity documents directly to our KYC verification process.
• Transaction processing: Financial data is generated and recorded automatically when you initiate a deposit or withdrawal via bKash, Nagad, Rocket, or Upay.
• Platform interaction: Technical data and usage data are collected automatically as you browse and interact with the 44tk platform, using server logs and first-party analytics tools.
• Support communications: When you contact our live chat support or send an email, the content of those communications is recorded for quality assurance and complaint resolution purposes.
• Cookies and similar technologies: Session cookies and analytics cookies are used to maintain your logged-in session and to understand how users navigate the platform. See Section 10 for full details.

5. How We Use Your Data

44tk uses the personal data it collects for the following purposes:

• Account creation and management: To register your account, authenticate your identity at login, and maintain accurate account records including your balance and betting history.
• Payment processing: To process deposits and withdrawals in BDT via your chosen mobile financial service and to maintain an auditable transaction record for your account.
• KYC and age verification: To verify that you meet the 21+ age requirement and to confirm that the payment method you use is registered in your own name, in compliance with our Terms and Conditions.
• Anti-money laundering (AML) compliance: To monitor transactions for patterns consistent with money laundering or financial crime, and to report suspicious activity where required by applicable law.
• Responsible gaming monitoring: To identify patterns of play that may indicate problem gambling behaviour, to apply deposit limits or session reminders where requested, and to enforce self-exclusion requests.
• Platform security: To detect and prevent fraudulent account activity, unauthorised logins, bot traffic, and other security threats using IP data, device fingerprinting, and session analysis.
• Customer support: To respond to your queries, resolve disputes, and process complaints in a timely and documented manner.
• Service communications: To send you transactional emails and SMS notifications related to your account activity, including deposit confirmations, withdrawal updates, and security alerts. Marketing communications are sent only with your explicit consent and can be opted out of at any time.
• Platform improvement: To analyse aggregated usage data and identify opportunities to improve the 44tk user experience, game catalogue, and platform performance.

6. Legal Basis for Processing

44tk processes your personal data on the following legal bases:

• Contractual necessity: The majority of the data processing described in this Policy is necessary to perform our contract with you — that is, to operate your 44tk account, process your bets, and handle your deposits and withdrawals. Without this processing, we could not provide the service.
• Legal obligation: Certain processing activities — particularly KYC identity verification, AML transaction monitoring, and data retention for audit purposes — are required by law. 44tk processes data for these purposes regardless of your consent, as the processing is mandated by applicable compliance obligations.
• Legitimate interests: 44tk processes technical data, usage data, and communications data on the basis of its legitimate interest in operating a secure, fraud-resistant platform and in improving the quality of its services. We have assessed that this processing does not override your fundamental privacy rights.
• Consent: Where 44tk sends you marketing communications or uses non-essential cookies, we do so only on the basis of your explicit consent. You may withdraw consent at any time by contacting support or adjusting your cookie preferences.

7. Sharing Your Data

44tk does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Data sharing is limited to the following categories of recipient, each of whom is bound by appropriate data protection obligations:

7.1 Payment Processors

To process your deposits and withdrawals, 44tk shares the minimum necessary transaction data with your chosen mobile financial service provider: bKash, Nagad, Rocket, or Upay. Each provider operates under its own privacy policy and is independently regulated. 44tk does not store your full mobile wallet credentials — only a tokenised transaction reference is retained on 44tk systems.

7.2 KYC Verification Providers

To meet age verification and identity verification requirements, 44tk may share your identity documents (National ID, passport, or driving licence) with a third-party KYC verification service. That service is contracted to process your documents solely for the purpose of identity verification and is prohibited from using your data for any other purpose.

7.3 IT Infrastructure and Security Providers

44tk's platform is hosted on secure server infrastructure provided by third-party cloud or hosting partners. These partners process technical data (including IP addresses and server logs) as data processors acting strictly on 44tk's instructions.

7.4 Legal and Regulatory Disclosure

44tk may disclose personal data to law enforcement authorities, regulatory bodies, or other competent public authorities where required to do so by applicable law, court order, or legally binding regulatory demand. In such cases, 44tk will disclose only the data specifically required and will, where legally permissible, inform you of the disclosure.

8. Data Retention

44tk retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by applicable legal or compliance obligations. The general retention principles applied by 44tk are as follows:

• Active account data: Retained for the duration of your account and for a period of 5 years following account closure, to meet AML audit and dispute resolution obligations.
• KYC and identity documents: Retained for a minimum of 5 years following the date of submission or account closure, whichever is later, in line with standard financial compliance obligations.
• Transaction records: Retained for a minimum of 5 years following each transaction date for financial audit purposes.
• Support communications: Retained for 2 years following the closure of each support ticket for quality assurance and dispute resolution purposes.
• Technical and usage data: Retained in aggregated, anonymised form for platform analytics purposes. Raw server log data is typically retained for no longer than 12 months before being anonymised or deleted.
• Marketing consent records: Retained for as long as your account is active or until consent is withdrawn, plus a brief additional period to demonstrate that consent was validly obtained.

Upon expiry of the applicable retention period, personal data is securely and irreversibly deleted or anonymised so that it can no longer be attributed to you as an individual.

9. Security Measures

44tk implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• Transport encryption: All data transmitted between your browser and the 44tk platform is encrypted using TLS (Transport Layer Security) with a minimum of 256-bit encryption strength.
• Password hashing: User passwords are never stored in plain text. They are processed using a strong one-way cryptographic hashing algorithm with a unique salt per account, so that even in the event of a server-side breach, plaintext passwords cannot be recovered.
• Access controls: Access to 44tk production systems and user data is restricted to authorised personnel on a strict need-to-know basis. All administrative access is logged and subject to regular audit review.
• Fraud and intrusion detection: 44tk uses automated monitoring systems to detect unusual login patterns, suspicious IP addresses, and abnormal transaction activity in real time.
• Regular security reviews: 44tk's platform security posture is reviewed on a regular basis, including assessment of third-party dependencies and infrastructure configuration.

While 44tk takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your 44tk account and to contact support immediately at [email protected] if you suspect any unauthorised access to your account.

10. Cookies & Tracking Technologies

10.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites function correctly, to remember your preferences, and to provide analytics data to site operators. 44tk uses a limited set of cookies, described below.

10.2 Cookies Used by 44tk

• Strictly necessary cookies: These cookies are essential for the 44tk platform to function. They maintain your logged-in session, preserve your account state during your visit, and enable core security features such as CSRF protection. These cookies cannot be disabled without breaking the platform.
• Analytics cookies: 44tk uses first-party analytics tools to understand aggregate patterns of platform usage — such as which game categories are most visited and where users encounter friction. This data is collected in anonymised or pseudonymised form and is used solely for platform improvement. These cookies are set only with your consent.
• Preference cookies: Where the platform offers display preferences (such as language or notification settings), a preference cookie may be used to remember your choice between sessions.

10.3 Managing Cookies

You can manage or delete cookies at any time through your browser settings. Please note that disabling strictly necessary cookies will affect the functionality of the 44tk platform, including your ability to remain logged in. Instructions for managing cookies vary by browser — please refer to your browser's help documentation for guidance specific to your browser version.

11. Your Rights

As a user of the 44tk platform, you have the following rights in respect of your personal data. To exercise any of these rights, please contact the 44tk support team via live chat or at [email protected]. We will respond to all data rights requests within 30 days of receipt.

• Right of access: You have the right to request a copy of the personal data that 44tk holds about you and to receive information about how that data is being used.
• Right to rectification: If any of the personal data 44tk holds about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
• Right to erasure: In certain circumstances, you have the right to request that 44tk delete your personal data. This right is subject to overriding legal obligations — for example, 44tk cannot delete transaction records that it is legally required to retain for AML compliance purposes.
• Right to restrict processing: You have the right to request that 44tk restrict its processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to data portability: Where processing is carried out on the basis of your consent or by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing of your personal data where that processing is carried out on the basis of 44tk's legitimate interests, including direct marketing. Where you object to direct marketing, processing for that purpose will cease immediately.
• Right to withdraw consent: Where 44tk processes your data on the basis of your consent (such as for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

12. Children & Minors

The 44tk platform is strictly intended for adults aged 21 years and above. 44tk does not knowingly collect personal data from any person under the age of 21. Registration by underage users is prohibited under our Terms and Conditions, and 44tk applies age verification controls at the point of withdrawal to enforce this restriction.

If 44tk becomes aware that personal data has been collected from a user who is under 21 years of age, that account will be closed immediately, all associated data will be deleted (subject to any legally mandated retention), and any balance in the account will be handled in accordance with the Terms and Conditions applicable to underage accounts.

If you believe that a minor has registered an account on the 44tk platform, please contact us immediately at [email protected] so that we can take prompt action.

13. International Data Transfers

44tk's primary operations are focused on serving users in Bangladesh, and data is processed in that context. Where 44tk engages third-party service providers whose infrastructure is located outside Bangladesh — such as international cloud hosting providers or KYC verification platforms — personal data may be transferred internationally in connection with the provision of those services.

In all cases where personal data is transferred internationally, 44tk ensures that appropriate safeguards are in place to protect the security and confidentiality of that data, including contractual data processing agreements that require recipient providers to apply security standards equivalent to those applied by 44tk itself.

14. Changes to This Policy

44tk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made to this Policy, registered users will be notified via email to their registered address at least 7 days before the revised Policy takes effect, except where immediate changes are required for legal or security reasons.

The date of the most recent update to this Privacy Policy is displayed at the top of this document. We encourage you to review this Policy periodically. Continued use of the 44tk platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.

15. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or about how 44tk handles your personal data, please contact our support team using the details listed below. All contact information is provided as plain text only and is not clickable.

• Support Email: [email protected]
• Live Chat: Available 24/7 via the 44tk platform
• WhatsApp: Available after login to your registered account
• Response Time: 2–5 minutes via live chat; up to 24 hours via email
• Data Rights Requests: Responded to within 30 days of receipt
• Operating Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)

This Privacy Policy was last reviewed and updated on 1 January 2026. The current version supersedes all previous versions of the 44tk Privacy Policy. By continuing to use 44tk after this date, you confirm your acceptance of the Policy as stated herein.